About Oactel

Oactel was founded in 2007. We are based in Silicon Valley, California, and provide technical helpdesk support, computing help and IT support for SMEs, and businesses across the USA

Our services are built around the demands of SMEs, and fully tailored to the needs of our clients. Oactel is dedicated to delivering expert IT solutions that are affordable and purpose-built IT support for California SMEs. Our clients – or, rather, our partners – benefit from innovative technology solutions and unique processes that are implemented in line with their individual company aims.If your company recognizes the importance of investing in IT, then we can help you to find the perfect solution for leveraging technology and achieving your business goals. Many SMEs don’t realize the impact that IT can have on their business, and our team is here to change that.Oactel is committed to transforming your company’s operations with proactive, innovative and bespoke IT solutions. As a trusted partner, our focus will always be on improving your end result

Our Values

Customer Satisfaction

We take pride in providing customer service well above the industry averages. Over 90% of our customers are consistently happy with our service delivery as you can see for yourself in our latest customers satisfaction data scores, updated in real time, right here…

Our Story

Oactel was launched in 2007 in response to the growing need for bespoke, affordable and innovative IT support for California SMEs

We know that the needs of smaller businesses and start-ups are different to those of large corporations, and that IT support solutions need to reflect this. That’s why we set about developing high-value supportive and process-driven services that cater specifically to the needs of SMEs.It’s always been our goal to provide enterprise-level IT practices and solutions to the small business sector, at affordable prices.  Our experience has allowed us to build and develop the infrastructure necessary for our clients to benefit from enhanced productivity, exceptional customer care, superior functionality and reduced levels of risk

IT issues are rectified quickly in order to avoid expensive downtime – helping businesses save money, time and resources.

Here at Support Tree, we’re driven by seeing our customers succeed. We’re proud to partner with multiple businesses across california, all of which enable us to constantly improve and update our solutions.

We help our partners create a streamlined working environment for their teams, and build long-lasting reputations with their customers.

We also host and attend various events throughout the year, from industry-focused workshops to international summits

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