OACTEL helps some of the large Communications, Media & Technology companies increase their revenues and improve operational efficiencies by connecting with millions of consumers. We deliver a range of services from premium tech support to analytics to IoT based solutions that prepare you to provide a new-age experience that keeps your consumers loyal forever.
We have built analytics led automated, Omni-channel customer service and experience solutions that deliver enriching customer engagements and reduce operational costs. Our analytics solutions enable business leaders to take strategic decisions to design and deliver the most efficient channel experience to build a loyal customer base.
The Communication Media and Technology industry serves a huge customer base and needs a trusted partner to ensure seamless customer experience and technically sound team to address issues when the channels are down. We enable you to do the impossible of providing round the clock support for more than one hundred million customers with extremely high expectations.